Problem? What Problem

In Communication we teach a class called, "Information Analysis and Synthesis." One of the first lectures in this class has to do with operational definitions. If you claim there is a problem you have to define the problem so that anyone reading your work will know what it is you think you are fixing. Way back when the Round Table first met I asked, "What problem is it we are solving?" I never received an answer. As we are approaching the end of another academic year and reorganization is now the new buzzword I am going to ask again, "What problem are we solving?" The enrollment is up; why change what is working?